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4 locations in Northside
Filters
Reviews
2.0 Poor
Apr 2024
10.0 Wonderful
Oct 2020
Pros:
Friendly and professional, Genuine people service. Car was clean and very fuel efficient. rental car price was super fair, and much better than the airport. Thank You all.Cons:
Perfect...7.6 Good
Oct 2020
Pros:
It was enough room for my travelCons:
I wish it was a little cheaper6.8 Okay
Sep 2020
Pros:
Super easy friendlyCons:
The fact that my bill was 241 and I had 255 on my card but yet it still took 320 to rent the care and I only got 150 back on my deposit when I paid 200 for it3.6 Poor
Aug 2020
Cons:
Price. I rented from CVG airport. I was told my rental was for CVG, in Cincinnati. 25 milrs away. Bull10.0 Wonderful
May 2019
Pros:
Great staff! The Reading Rd. staff is top notch!!!Cons:
You all need to explain the insurance portion of the rental process a little more clearer. Never know to add or not2 locations in Northside
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Reviews
2.0 Poor
May 2021
Pros:
NOTHINGCons:
They could've told me that they had no vehicle for me way before the date of the rental. I booked a month out. They also could've refunded my money in a timely manner.5.2 Fair
Apr 2019
Cons:
Excessive charges for late drop off2.0 Poor
Sep 2018
Pros:
Not one bit of the entire situation with HerzCons:
That I ubered to get there, spent 25$ to get there only to be told that a car was not available for the dates I needed it.5.2 Fair
Mar 2018
Pros:
Car was clean and good size for our needs.Cons:
Requested pick up at airport, actual pick up was 23 miles away. Had to pay additional Monies to take Uber to pick up car called Hertz had to pay additional money to change drop off back at airport. I will not use Kayak again, first impressions mean a lot.2.0 Poor
Feb 2018
Pros:
From the internet site the price appeared great but was actually a carrot on a stick. The rental was waaay more and they still charged for insurance after I declined it.Cons:
Nobody told me that you could not use a debit card til I went to pick up the rental. Then they kept my money and told me I would have to pay twice as much if I still wanted a rental even after booking the rental a week and a half earlier. DO NOT USE HERTZ!!!!10.0 Wonderful
Dec 2017
Pros:
Over all it was good experience.Cons:
The free update on cars.One location in Northside
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Reviews
3.6 Poor
Aug 2016
Cons:
I picked up a dirty car in Cincinnati to take it to mbs airport.When I dropped the car off they asked if I had the miles I said no and they said if you don't nee your receipt you are good.I thought I should just get the miles so I did and the girl at the counter printed me a receipt for double what I was told.I asked the girl why and she said it was because I dropped it off early yes early.She told me that's how third party sites get you.I said what does that mean?She said she would of been able refund my money if I would of went straight through Avis never again will I do that...10.0 Wonderful
Jun 2023
One location in Northside
Filters
Reviews
4.0 Mediocre
May 2021
Cons:
Very unprofessional treatment. Booked a van 7 6 months in advance. Verified online week of trip. Tried to verify with pick up location but they do not answer phone... claimed a phone problem. Received phone call 18 hours before pickup saying they had no vans avail and were giving me a Ford Explorer. This was too small for 6 adults. Was given no discount and no larger options. Had to make do. Day of pickup, car was dirty, smelled of smoke and marred by someone’s previous application of decals. Made do anyway. On drop off, was charged an additional incorrect $60 hourly fee until I protested. Hand written signs at location threatend increased cleaning fees and that renters needed to vacuum their own car before returning. Very unprofessional overall. Will avoid this Budget/Avis location when possible in future.3.6 Poor
Dec 2018
Pros:
Airport Budget was great, I swapped out the SUV's and received what I asked for and it was cleaned and serviced and at the price quoted.Cons:
Attempted to pick up the car on Glenway Ave. that I thought I had ordered and had confirmed twice with company. Arrived for pick up and the car was not as promised I specifically asked for a 4 wheeled standard size SUV. I was given a front wheeled drive only, not serviced, had been smoked in, was filthy inside and outside. After much presistance, the attendant called around town until he found the car I had ordered. I had to drive the car he gave me over to the airport to get the car I actually had ordered. The attendant at Glenway was rude and unaccommodating. He also charged me more than I was quoted on priceline.6.0 Okay
Aug 2016
Cons:
Car was dirty Reservation was changed by Budget without my knowledge, showed up to pick up my car and it was at a different location. Front desk handled it well, but with a delay.2.0 Poor
Jun 2021
Cons:
They didn’t have the size car I ordered and no one even bothered to call me to let me know ! Horrible!2 locations in Northside
Yes. Based on our information, HERTZ in Hyde Park is the cheapest car rental location in Cincinnati. It is located at 1610 E Kemper Rd.
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