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Passenger van |
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Full-size |
Luxury |
Premium |
One location in Union City
Filters
Reviews
10.0 Wonderful
Mar 2024
9.6 Wonderful
Sep 2019
Pros:
Fast process, and i get a better car8.0 Very good
Jun 2019
Pros:
Nice car; easyCons:
Car not very clean10.0 Wonderful
May 2019
Pros:
Friendly staff and easy pick up.9.6 Wonderful
Jul 2018
Pros:
We really appreciated the pick-up and drop off at different locations. Car was clean, comfortable, zippy and fuel-efficient. Staff inHoboken was friendly and efficient. It was nice to have the EZ pass for tolls.Cons:
I was expecting a 4-door which would have been easier for us with 3 passengers. We were not sure how the charges would come to us using the EZ pass or whether there will be any extra fees for using it.8.8 Very good
May 2018
Pros:
Reserved a full-size car, and was given a very nice small SUV. Great car. Good customer service.Cons:
Reserved the car for a 10 am pick up on memorial day weekend, and was told when we called to see if we could pick it up early that the car would be gone by 10 AM, so yes we needed to pick it up early. We would have been very upset to not have had a car available at our appointed pick up time. Drop off location in Hoboken did not open on time the morning we were dropping it off. A minor inconvenience.2 locations in Union City
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Reviews
8.8 Very good
May 2020
Pros:
both pick up and drop off easyCons:
car smelled like smoke for the full two weeks, noticeable even at drop off2.0 Poor
Apr 2020
Cons:
That particular location was closed even though I could make reservation. Nobody called me to explain that they moved to another location. i had to look for another rental, another car. Lots of stress, waste of time. terrible experience.10.0 Wonderful
Aug 2019
Pros:
The staff. Ayo is th best8.8 Very good
Jul 2019
Pros:
Very helpful staff.6.0 Okay
Jun 2019
Cons:
A full tank of gas would have been great and a tire check as well. Tires had 20 psi in both front tires. Had to stop and pay to get them filled and also too off the tank.10.0 Wonderful
Mar 2019
Pros:
Agent was wonderful!One location in Union City
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Reviews
10.0 Wonderful
Sep 2019
Pros:
The whole experience was excellent, but mainly I want to praise the staff for being super friendly and overall helpful.10.0 Wonderful
Jun 2019
Pros:
Staff was amazing - really nice and helpfulCons:
The entrance to the office is not pedestrian friendly - I have to walk up and down an active driveway8.0 Very good
Nov 2017
Pros:
Car was excellent, no charge for EZ pass!!Cons:
Hard to find and reliance on App was a little cumbersome for first time2 locations in Union City
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Reviews
6.0 Okay
Jan 2021
Pros:
Good price unlimited miles. East pick up drop off service from Staff was awesomeCons:
Windshield whipper fluid, any would be nice. I drove through a winter storm through the Catskills for 20 miles to get to a gas station to clean my windshield and buy fluid. Scariest moment I’ve had driving, like low fluid I get. This was bone dry note to sell probably the economy wasn’t the best choice to rent for the snow10.0 Wonderful
Nov 2020
Pros:
Staff very friendly10.0 Wonderful
Aug 2019
Pros:
Very friendly guy and quick processCons:
Service was great just keep it up2.0 Poor
Apr 2019
Pros:
I didn’t like anything because I never received any service or a vehicle. I was there on time maybe even 30 min before pick up but never got a vehicle I was told to wait atleast one hour and added to the wait list. So I went to eat by the time I got back they were closed for the day.Cons:
Atleast notified the customer of anything.2.0 Poor
Dec 2017
Cons:
I rented a car to go to my best friend's bridal fitting. When I went to pick up the car, I was told there were none available and I would have to wait at least an hour an a half. The on-site manager was completely unsympathetic. When I asked why there were a number of cars in the lot available, he said he couldn't give me any of those because they were all reserved (as my car was also supposed to be). He gave me the phone number for another manager, who was better, but the only solution was for me to drive to another Hertz location 20 minutes away to pick up a car. By the time I finally got a car, it was an hour and 20 minutes after my reservation time and I was 20 minutes further away from where I need to go, causing me to miss the appointment. I was also promised compensation for all of the issues, but have yet to receive anything and paid full price for my reservation. The car itself was also very dirty inside when I got it.7.2 Good
Jan 2017
Pros:
The people that work there were nice and accomodating. I live in NY but had to go back NJ for decent rate.One location in Union City
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10.0 Wonderful
Aug 2017
Pros:
Service was simple & fast! Good!3.6 Poor
Jul 2016
Pros:
Friendly staff, location reacheable by public transportationCons:
I rented a car for one day and unlimited mileage and I was charged for two days even after returning the vehicle within the allowed timeframe (just as instructed by the staff) I called the manager for details and I was still charged for the second day. Although friendly, the staff was not well prepared and was misleading.One location in Union City
One location in Union City
One location in Union City
Pick-up location | Union City |
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Car types | Van, Minivan |
Rental locations | 0 |
Airport locations | 0 |