No boarding announcements leading to the usual confusion and people trying to board before their group number.
No boarding announcements leading to the usual confusion and people trying to board before their group number.
More information is needed on travel Requirements in the check in website
the planes are not modern there are no phone chargers
As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.
la atencion en el avion fue excelente, la facilidad del checkin es muy buena.
LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.
Great crew. Very comfortable business seats with nice bedding. Good food. We were delayed to let late passengers on the flight, but otherwise great experience.
The experience was great and much better than the flight going out. of course I was in first class but the service was excellent
Let me start by saying our connecting flight was cancelled for a maintenance issue but American airlines blamed it on the weather. When rebooking my flight the lady said it was because of maintenance. Our incoming flight wasn't delayed at that time. So we could fly into bad weather but not fly out of bad weather??? Doesn't seem realistic to me. Then our incoming flight was delayed 3 different times. No meal vouchers for lunch or dinner. Just to be on the hottest plane I have ever been on and they didn't serve water or snacks. Never again! Take this warning do not fly AA ever. There are over 3,000 people at the Miami airport due to 27 cancellations. The flight attendants and pilots should be fired.
Me and my husband experienced very bad in American Airlines. We missed our flight going to Doha. The American Airlines was delayed we arrived already 10:27pm. Supposed to be 9:40 pm. So what they did they rebooked our flight and they gave us a hotel. When we arrived at the hotel the front desk said it was fully booked already. Oh my gosh! I said why did you accept the booking if it's fully booked. The guy said that's American Airlines they just book even it's already full. That's 2am already, we have nothing to do so, we decided to go another hotel. We pay the room, food and taxi. Pls give an action on this matter. Refund our expenses and give us more compensation. Not only our room, food, taxi but also our efforts, tiredness looking for a room that can accommodate us.
Crew was rude and the flight is not comfortable for long haul.
The Wi-Fi is more expensive on AA that other airlines and it doesn't cover the whole flight; it's by the hour. So, the Wi-Fi for the flight from Spokane to Phoenix is $45. They also charge for checked luggage, unlike airlines like Southwest. The only plus side was that there are power outlets on the flight, and you get a full can of soda, instead of a partial, like most other airlines.
A nearly half-hour delay to board/depart meant that our connection in DFW was less than 30 minutes. If the flight attendants would have made an announcement to the flight to allow those with close connections to de-plane first it would have helped, but nothing. We *barely* made our connection, with no time to eat or user the restroom between flights.
Only my carry that was taken and found it in my final destination
Our flight was changed from Madison to DC to Madison to Charlotte.
TheThe flight crew were amazing. ThThe food and drink choices were very limited.
Flight left an hour late because the biometric scanner for check in broke. Instead of checking in people in a traditional way they waited to bring in a new biometric scanner and thus we waited on the plane for an hour while they checked in the rest of the people.
I had a phobia for Spirit and now is 100% confirmed. Flight delayed, missed connecting flight and staying overnight . Now not even able to get my boarding pass until I’ll get into the airport. It’s really really bad at this point
the landing was terrible. the plane touched down and had take off. the plane flew around and landed a second time.i understand the weather might of been the problem. It was a scary experience and no explanation from the captain.
Horrendous. Wish they would have just shot me in the leg instead.
Horrible. Delay after delay. People yelling and making obseen gestures!
Flight left very close to original projected time. Plane was literally brand new & this was its 2nd flight. Seats were alittle uncomfortable (I'm 5'11 * 175lbs and was alittle cramped, & brand new seats had little cushion). Food options were good. Main thing was flight took off & landed on time.
They charged $89 for checked in baggage but they again charged $69 at the airport for the carry on. Seats were uncomfortable. Crew was trained though.
Nothing: hard no reclining seats, poor leg room, no charging outlets, $4.50 for a water and when it could not get any worse they lost my checked bag.
Flight from STI to FLL was wonderful But from FLL to MCO worst experience ever the luggage took forever to come out which caused me to loose my flight than they wanted to book me for next day 3pm told I needed to get he lady at the counter just said nothing she could do couldn't offer anything which made me ending up renting an a car to drive home
The issue I have is when we landed in Vegas (Dallas to Vegas). It seems as if we were traveling too fast during landing. I’m not sure what is was but it seems as if the nose of plane banged the ground making a loud bam nose. We went back into the air instantly. It took about 5 minutes for the pilot or someone to say a wind drift caused the hard landing, and that we would land in about 5 minutes. Many of us passengers did not believe the reason given. The second attempt was much smoother but this does not make me want to fly spirit again. The flight from Detroit to Dallas was fine.
Santo Domingo (undefined)Dominican Republic
Managua (MGA)Nicaragua